Posts Tagged ‘niceness’

Positives From Negatives

January 20th, 2009 admin No comments

Following on from my problem last week, I had another phone call earlier today from the organisation I had had problems with.

I had chosen last week to put in a formal complaint as I truly believed that no matter that we are seen as a seedy industry in many people’s eyes it should not stop people behaving decently and whilst I did not expect anyone to actually contact me you know it took only 25 minutes from me submitting a contact form for this person’s manager to call me.

What a totally different person he is. Nice guy too! I was not surprised to find out that the not so nice salesman had had complaints about his attitude before. It has been sorted and I am pleasantly surprised by just how much better someone with understanding and caring has tried to help. Its been really appreciated and if he is reading this diary entry .. Thank You!

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